Refund Policy

Last updated: 10 September 2026

At 6 For Gold, we want our competition entry and payment processes to be clear and fair. This Refund Policy explains when refunds may or may not be provided for purchases made through 6forgold.co.uk.

Competition Entries

When you purchase an entry into a competition, your entry and associated ticket number(s) are allocated electronically.

Once your entry has been successfully processed and your ticket number(s) have been allocated, the service associated with your purchase has begun. Competition entries are therefore generally non-refundable, except where a refund is required by law or in the circumstances described below.

Please check the competition details, entry price and number of entries carefully before completing your purchase.

When We May Issue a Refund

A refund may be provided where:

• You have been charged incorrectly or more than once for the same transaction.

• Payment has been taken but, because of a technical error, the purchased competition entries cannot be provided.

• A competition is cancelled by 6 For Gold and an appropriate alternative or other resolution is not provided.

• We determine that a refund is appropriate following investigation of a genuine payment or technical issue.

• A refund is otherwise required under applicable law.

Where only part of an order is affected, we may refund the affected portion rather than the entire order.

Change of Mind

Because competition entries are allocated electronically and may affect the availability and operation of a live competition, we do not normally provide refunds simply because a customer has changed their mind after their entries have been successfully allocated.

Nothing in this policy limits any statutory rights that cannot legally be excluded.

Cancelled or Changed Competitions

If 6 For Gold has to cancel a competition, affected customers will be contacted and an appropriate resolution will be provided in accordance with the competition Terms and Conditions and applicable law.

Where a competition sells out before its advertised closing date, this does not constitute a cancellation. Competitions that sell out early are drawn on the Friday following sell-out.

Prizes

Winning a prize does not entitle the winner to request the cash value of a physical prize unless a cash alternative is expressly offered by 6 For Gold.

If there is an issue with the delivery of a physical prize, please contact us as soon as possible so that we can investigate and arrange an appropriate resolution.

Your statutory rights in relation to any goods supplied as prizes are not affected.

Chargebacks and Payment Disputes

If you believe a payment has been taken incorrectly, please contact us before initiating a chargeback or payment dispute. We will investigate genuine payment issues and, where appropriate, arrange a refund or other resolution.

Submitting a payment dispute does not automatically mean that a transaction is eligible for a refund.

How to Request a Refund

If you believe you are entitled to a refund, please contact:

Email: 6ForGold@proton.me
Website: 6forgold.co.uk

Please provide your name, email address used for the order, order number and details of the transaction so that we can investigate your request.

We aim to review refund requests as promptly as reasonably possible. If a refund is approved, it will normally be returned to the original payment method where possible. The time taken for the funds to appear will depend on the payment provider or bank.

Free Entry Route

This Refund Policy applies to payments made for paid competition entries. No payment is taken for entries successfully made using an applicable free entry route, so there is no purchase price to refund.

Our Right to Refuse a Refund

We may refuse a refund request where the transaction and competition entries were correctly processed and there is no legal or contractual basis for a refund.

We may also investigate accounts where there is evidence of misuse, fraudulent activity, payment abuse or attempts to improperly reverse legitimate transactions.

Contact Us

If you have a question about a payment or refund, please contact:

6 For Gold
Email: 6forgold@proton.me
Website: 6forgold.co.uk